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Communication Skills

Course Objectives
  • Understand the importance of good communication and ensure its effectiveness at the workplace
  • Develop skills for listening to, giving and receiving feedback.
  • Develop skills in audience-orientation through business writing
  • Identify the characteristics of an effective self-presentation and develop basic skills in presentation design and delivery.
Profile of Participants Secretaries, Administrative Staff, Newly appointed team leaders/supervisors
Duration 5 hours
Course Fee MUR 4,000
Overview
  • Basics of Communication
  • Written & Oral Communication
  • Listening & Feedback
  • Effective Self-Presentation & Presentation

 

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